Curated Case Study

This is a case study that I have created showcasing 3 projects; a ux foundational study to understand experience pain points and help re-imagine the billing and renewals process, a nascent shopper journey benchmark to help develop a best in class marketing, advertising and homepage delivery for nascent business owners, and a look at the research prioritization process that I created to seamlessly connect our research to top business priorities to deliver undisputed impact.